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HR Administration

Gala Hicks
Director of Human Resources
Gala.Hicks@NormanOK.gov

Pam Jones
Administrative Technician IV
Pam.Jones@NormanOK.gov

The Administration Division develops and manages the delivery of personnel services and programs including employment, recruitment and testing; compensation, benefits, health, and safety; training and development, collective bargaining, and labor-management relations; classification, records, and placement. 

Ensuring compliance with current, federal, state, and local laws and regulations relevant to employment, health and safety and human rights is primary.  There is also a focus on developing and directing high-level projects and programs that have city-wide impact.  These functions are performed primarily by the Human Resources Director.  The Director provides guidance and assistance to the City management team in regard to their relationships and supervision of the employees by interpreting and/or implementing policies, mediating conflicts, and resolving issues. 

The Administrative Technician IV provides secretarial support to the HR Staff, including meeting minute transcription and performs budgetary duties such as reconciliation and payments.

Major functions of Human Resources Administration include:

  • Providing data and making recommendations on personnel related matters to the City Manager and the management team along with providing day-to-day administration of the department.
  • Advising departments on the interpretation and application of City policies and procedures.
  • Administering the department budget.

Mission:

Coordinate, monitor and evaluate the goals, functions and activities of each division within the Human Resources Department to ensure that all services are provided in an efficient, legal and ethical manner.

 Goals:

  • Provide programs that ensure equal employment opportunity, legal compliance and enhance diversity in the organization.
  • Expand supervisory and staff knowledge of administration of employment matters and law requirements.
  • Conduct periodic review of personnel provisions and changes, which dictate a need for modification of existing policy or the need to implement new policy.

Objectives:

  • Foster an employment opportunity environment through continued training efforts, selection procedure monitoring and removal of identified equal employment opportunity barriers.
  • Involve Human Resources staff in research and development of solutions to situations involving policy matters.
  • Respond to individual department needs as related to City policies and procedures.