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HR Frequently Asked Questions

  1. Where is the Human Resources Office located?
  2. What are the Human Resources Department office hours?
  3. What types of positions are available with the City of Norman?
  4. How often do we advertise open jobs?
  5. Where do we advertise open jobs?
  6. How can you apply for jobs?
  7. Do I have to apply in person?
  8. How do I find out the minimum qualifications for positions?
  9. What documents should I bring when I apply for a position?
  10. Do I need a resume?
  11. Does the HR Department accept faxed/emailed applications?
  12. How do I apply for jobs that are not advertised?
  13. How many jobs can I apply for?
  14. What is the EEO information used for?
  15. What are the requirements for the Police Officer position?
  16. How do I apply for Police Officer positions?
  17. What are the requirements for the Firefighter position?
  18. How do I apply for Firefighter Recruit positions?
  19. When are seasonal jobs opened?
  20. Where can I get information on lifeguard certification?
  21. How do obtain a CDL (Commercial Driver’s License)?
  22. What is the selection process?
  23. Will I be interviewed when I pick up or drop off my employment application?
  24. Will I be notified of the status of my application?
  25. How long does the process take?
  26. How long is my application kept on file?
  27. What are the reasons for application rejection?
  28. What benefits are offered?
  29. How often does the City of Norman pay their employees?

Where is the Human Resources Office located?

  • 201 West Gray, Building C
  • We are located in the Municipal Complex, located on Gray between Santa Fe and Webster.
  • Parking is located on the East side of Building C.

What are the Human Resources Department office hours?

Monday through Friday, 8:00 a.m. – 5:00 p.m. (open during the lunch hour)

What types of positions are available with the City of Norman?

  • Full-time permanent – includes fringe benefit package
  • Part-time permanent – includes partial fringe benefit package
  • Temporary – employees may work up to 1500 hours per calendar year
  • Seasonal – typically last through the summer months

How often do we advertise open jobs?

As they become available

Where do we advertise open jobs?

  • Norman Transcript
  • The Oklahoma Daily
  • City Job Posting Page
  • Cox Cable Channel 20 (City channel)
  • Job Information Line (366-5321)

How can I apply for jobs?

  • Jobs will be listed with a stated deadline (normally ten business days).
  • Jobs listed as “Open Recruitment” and will be posted until filled.
  • If pre-application testing IS REQUIRED (i.e., spelling or typing tests):
    • You must come into the office and complete all pre-application testing prior to receiving an application.
  • If pre-application testing IS NOT REQUIRED:
    • Click the "HR Job Postings" link and print application and supporting documents for which ever position/positions you are interested in.
    • Stop by the Human Resources office and pick up an application.
    • Request an application be mailed to you.
  • Completed applications must be returned to the Human Resources office by the stated deadline.
  • If you need assistance in the application process, please let a Human Resources Staff member know your needs and every effort to make accommodations will be made for you.

Do I have to apply in person?

No.  As long as there are no pre-application testing requirements, you may request an application be emailed or mailed to you.  You can also have someone else pick up an application for you if you cannot make it into the office.

How do I find out the minimum qualifications for positions?

Visit our City Job Posting web page.  All employment announcements will list the level of education and/or experience required for the position under the section titled "Minimum Qualifications".  Experience, education, training, skills and other abilities as well as specific position requirements and the prior employment history of the applicant will be considered in appraising individuals qualifications.  Applicants will be qualified based upon the information presented in the application.  Pre-application testing for certain positions may also be required, and this information will be used as part of the qualification process.

What documents should I bring when I apply for a position?

No documents are required for applying for a position unless otherwise stated in the job announcement.  On the employment application, you will need to list all of your past employment for the past ten (10) years, three (3) personal references and names/locations of any high school, technical school and colleges that you have attended.

If you are selected for an interview, copies of required certifications, registrations and/or licenses must be provided at that time.  Additionally, college transcripts are required at the time of an interview, if you want your post secondary courses/degrees to be considered in the selection process.

Do I need a resume?

No.  Resumes are not considered as part of the qualifying process; however, a resume may be attached as additional information to your completed City of Norman employment application.  Resumes may also be brought with you if you are selected for an interview.  A resume may also be helpful to you in completing the City of Norman employment application.

Does the HR Department accept faxed/emailed applications?

No.  Employment applications are not accepted by fax or email.  Applications may be mailed (must be postmarked on or before the stated deadline) or dropped off at the Human Resources Department at the City of Norman.

How do I apply for jobs that are not advertised?

We do not accept unsolicited resumes.  Additionally, applications are only accepted for positions that are currently posted.

How many jobs can I apply for?

You can apply for as many jobs as there are current openings; however, a separate and completed employment application is required for each position for which you are applying.

What is the EEO information used for?

In order to comply with Federal EEO-4 reporting requirements and statistical recordkeeping for the City of Norman, we ask the applicants for their help and cooperation in voluntarily providing the requested information on the EEO Statistical Survey.  The hiring supervisor will not have access to this survey.  If you choose not to provide the information, you will still be considered for positions for which you apply.

What are the requirements for the Police Officer position?

  • Must be 21 years of age, and not over 45 years of age. If over 45 years of age, applicants must be a prior member of the Oklahoma Police Pension and Retirement System.
  • No felony convictions.
  • Valid driver’s license (out-of-state applicants must have ability to obtain Oklahoma Driver’s License).
  • High school diploma or GED, plus sixty (60) college credit hours from an accredited college or university attained.  The department will waive thirty (30) hours of the college requirement if you have:
    • Three years military service with nothing less than an honorable discharge; or
    • Two years prior law enforcement experience with a Police Department which has 25 or more certified, full time Police Officers.
  • Ability to perform essential duties of a Police Officer.

Click here for more information

How do I apply for Police Officer positions?

Check to see if we are currently recruiting for the position of Police Officer, by checking our Job Postings at City Job Posting Page or www.newnormancops.com.
If we are currently recruiting, follow the instructions on our job postings web page to apply for the position.
If we are not recruiting, sign up for our email notification system. We’ll email you every time a job opens and you won’t miss the position you are interested in!

What are the requirements for the Firefighter position?

  • Must be 18 years of age.
  • High school diploma or equivalent and thirty (30) college credit hours from an accredited college or university.  An official transcript from your college or university, verifying the number of credit hours you have obtained MUST BE INCLUDED with your employment application.
  • No felony convictions. 
  • EMT Basic or higher certification preferred.
  • Valid driver’s license (out-of-state applicants must have ability to obtain Oklahoma Driver’s License).
  • Good driving record.  Disqualification from our selection process will occur if you have any of the following:
  • Applicant has been convicted of two or more DUIs, DWIs, or DUIDs within ten (10) years, or has been charged with a DUI, DWI, or DUID within the past three (3) years.
  • Applicant has had a conviction for reckless driving, attempting to elude, racing, or leaving the scene of an accident within three (3) years or has received five (5) or more traffic citations within the past (6) years.
  • Ability to perform essential duties of a Firefighter Recruit.

How do I apply for Firefighter Recruit positions?

When the City of Norman begins its recruitment process, the job posting will be advertised in area newspapers, on our position vacancy bulletin board as well as the City of Norman’s Job Postings web page, at City Job Postings.  To learn about job openings as soon as they are posted, click here, to sign up for our email notification service to ensure that you will not miss a posting!

Our recruitment process starts with the taking of employment applications.  Applications are only given out when the recruitment process begins.  So, once you see that our recruitment process has begun, you may visit our office to pick up an application.  You may also request that application be emailed or mailed to you.  In order to receive an application, you must meet our minimum qualifications.  Click here, to view the minimum qualifications for the position of Firefighter.

We will be conducting our own written and physical agility testing.  We will not be using EOC at this time.  So, in order to secure a testing date, you will have to keep an eye out for our recruitment of the position and request an application when you see it advertised!

When are seasonal jobs opened?

March every year.

Where can I get information on lifeguard certification?

Call Human Resources at 405-366-5482

How do I obtain a CDL (Commercial Driver’s License)?

Contact the Oklahoma Department of Public Safety at 405-425-2424.

What is the selection process?

After the closing date of the particular job vacancy, all applications are reviewed by the HR Department’s Employment Specialist, hiring supervisor and/or the designated department coordinator.  Persons who do not meet the minimum requirements are notified by phone or letter and removed from consideration.  The hiring department decides which qualified applicants will be selected for testing and/or interviewed.  If you are selected, your offer of employment will be contingent upon the following:  Criminal record, employment history and personal background checks, drug screen and a physical examination (if applicable).

Will I be interviewed when I pick up or drop off my employment application?

No.  You will be notified at a later date as to whether or not you have been selected for an interview.  (The exception to this may be temporary or seasonal positions, where the supervisor works in the same building.)

Will I be notified of the status of my application?

Yes, all applicants will be notified either by email, letter or phone.  If an applicant is not selected for an interview, the applicant will receive notification by letter.  If the applicant is selected for testing or for an interview, they will be contacted by email and/or phone.

How long does the hiring process take?

Every effort is made to reach a prompt decision.  The length of time depends on the number of applications received for the position and the nature of the position.  Normally, a decision will be made between 15 and 45 days after the job announcement has expired.

How long is my application kept on file?

If not chosen for the position you apply for, your application will be kept on file for one year.
We do not “reactivate” applications. If you wish to apply for another position, you must fill out a new application.

What are the reasons for application rejection?

Here are some of the common reasons for rejections.  (These reasons do not represent all of the reasons that applicants are not selected for positions.)

  • Application does not clearly show you have the necessary experience/training as stated on the job announcement.
  • Application does not show you have the minimum amount of education required.
  • Application is incomplete.
  • Application is not signed.
  • Application is received after deadline date/time.

What benefits are offered?

Click HERE for information on our benefits.

How often does the City of Norman pay their employees?

The City of Norman’s has a bi-weekly pay period.  Employees are paid every other Friday.