Program Overview

Safe Drinking water is our top priority and the City of Norman has taken significant steps to ensure our water system stays in compliance and is safe for our customers. Water is lead-free as it leaves our treatment plant and moves through the distribution mains. Clean water can come into contact with lead through lead service lines and lead connectors, in addition to plumbing in and around homes.

The City of Norman has monitored for lead at homes under the Lead and Copper Rule since its inception, and has never found lead above the action limit. Additionally, the Line Maintenance Division replaces any found lead service lines with plastic pipe. The EPA recently established the Lead and Copper Rule Revisions which strengthens the requirements for lead monitoring under this rule. The City is now responsible for maintaining a Service Line Inventory Map to track service line materials within the City that may contain lead. Click on the map below to see information regarding the service line at your property.

About the Map

The Public side of the service line is defined as the portion of line from, and including the meter, to the water main, and is the City’s responsibility for maintenance.

The Private side of the service line is the portion of line from the meter to the home/building and is the responsibility of the homeowner.

The Public Service Line runs from the meter to to main and is the Utilities responsibility, and the private service line runs from the meter to the home and is the customers responsibility.

Service lines may or may not be the same material on both the public and private side. The dots shown in the map indicate the OVERALL STATUS of the service line which takes into consideration the material on both the public and private sides, and indicates the worst-case scenario.

EXAMPLE

Public side: non-lead

Private side: lead

Overall status: lead

 

You can see material status for each side of the service line by clicking on the address and viewing the text box.

 

The overall status of a service line may be “Galvanized Requiring Replacement.” These are lines where the private side is made of galvanized iron and the public side is either currently made of lead, previously was made of lead, currently unknown/has not been verified yet, or if the previous lead status is unknown (see examples below). This is because lead has been known to accumulate on the inside of galvanized lines, which can increase exposure to lead.

 

EXAMPLE 1

Public side: PVC (non-lead)

Was there ever lead: yes

Private side: galvanized

Overall status: Galvanized Requiring Replacement

 

EXAMPLE 2

Public side: PVC (non-lead)

Was there ever lead: unknown

Private side: galvanized

Overall status: Galvanized Requiring Replacement

Frequently Asked Questions

Do I have a lead service line?

View our Service Line Inventory Map and search for your address to determine whether or not your service line contains lead.

What are the health effects of lead?

Lead is a neurotoxin and can cause serious health problems such as damage to the brain, kidneys, and interfere with red blood cell production.  No amount of lead is safe. Lead is stored in the bones and can be released later in life.  Infants and children who drink water containing lead in excess of the action level could experience delays in their physical or mental development.  Pregnant women can pass lead from their bones to the developing fetus.  Adults with kidney problems or high blood pressure are more susceptible to lead than healthy adults.

Learn more about lead from EPA!

How can I be exposed to lead?

Lead is a common element found in the environment and has been used for years in manufacturing processes for many products. The main sources of lead exposure are lead based paint, lead contaminated dust or soil, and some plumbing material. Lead can also be found in pottery, some older brass fixtures, clothing, food, and cosmetics.

Water is lead-free when it leaves the treatment plant and can enter drinking water from the corrosion of lead pipes and plumbing materials that contain lead. The City’s Water Treatment Plant uses lime to adjust the pH of the water to combat corrosion before it leaves the plant. Lime is also useful in creating a barrier between metal pipes and the water that flows through them. This inhibits any metal from entering the water.

Sources of lead in water:

Lead service lines – In Norman, public lead service pipes were installed before 1951. Older properties may still have private lead services and household pluming. Lead pipe was banned in 1986 under the Safe Drinking Water Act Lead Ban.

Lead solder – Solder connects pipes in household plumbing. It was also banned in 1986 under the Safe Drinking Water Act Lead Ban.

Brass faucets, valves, and fittings – Until 2014, brass sold in the US and labeled as “lead-free” could contain up to 8% lead. Under the Reduction of Lead in Drinking Water Act implemented in 2014, brass faucets and fixtures cannot contain more than 0.25% lead.

Galvanized Iron pipes – Galvanized iron pipes on the private side can release lead in water if the property has, or previously had, a lead service line on the public side.

How can I minimize exposure to lead in drinking water?

If your service line or plumbing within your home contains lead, you should plan to replace your portion of the service line and update plumbing within your home. If you replace your portion of the service line, you must notify the City of Norman Utilities Department at NormanLSLI@normanok.gov, as the City will be responsible for replacing its portion should it also contain lead. Notification entails verification of work done by a licensed plumber or plumbing agency. The City of Norman Utilities Department is working to identify and replace all lead service lines found on the public side.

If you are unable to replace your portion of the service line, you should flush your pipes before using any water for consumption. Run the water until the temperature changes and becomes consistent and only use cold water for drinking and cooking. Additionally, you can filter water using an NSF/ANSI 53 certified filter for removing lead before drinking and cooking, which includes making infant formula, beverages and ice.

Can I have my service line replaced?

Public service lines may be replaced in conjunction with construction projects or in emergency situations. The City is working to identify all service lines containing lead and replacing them when able. During projects, the City will replace the service line in public spaces and will provide a list of licensed plumbing contractors for the property owner to contact in order to replace the private side. Replacements of the water service pipe on private property will be made at the property owner’s expense. Property owners are strongly encouraged to take advantage of replacing their line during the replacement of the public side.

Where can I get more information about lead?

You can find more information about lead by visiting the EPA, CDC, or Norman websites.

How does lead enter the drinking water?

Drinking water provided by the city is lead-free as it leaves the treatment plant and moves through our water mains. Service lines connect to our water mains and lead to homes and businesses. These lines may contain lead and are a source of lead in drinking water. Other sources of lead include galvanized iron pipes, lead solder, and brass faucets or fixtures inside homes.

I had my service line replaced, how do I update the inventory?

Any information used to update the inventory must be verified by a licensed plumbing contractor. If you have information for the contractor who performed the work and an image of the newly installed material, you may report it by emailing the Utilities Department at NormanLSLI@normanok.gov. Staff will review your information and update the inventory when appropriate.

Are schools and daycares being tested?

Under the Lead and Copper Rule Revisions, 20% of schools and licensed daycare facilities will be sampled each year for the next 5 years. Schools and daycare owner/operators will be contacted and must opt in for sampling and testing to occur. Testing will be provided by the City at no charge to the school or daycare facility. The City will be using information provided by the Oklahoma Department of Health Services for schools and licensed daycares in Norman. Daycares must be licensed with OKDHS in order to receive testing provided by the City. 

What is the City doing to reduce lead exposure in drinking water?

The City’s Water Treatment Plant uses lime to adjust pH and prevent corrosion in water pipes throughout the system. Operators measure corrosivity each day to ensure that parameters are met and adjustments to dosages are made if needed. Additionally, staff obtains regulatory lead and copper samples from homes each year under the Lead and Copper Rule. Results can be found on the annual Consumer Confidence Report.

The City’s Line Maintenance Division is conducting field verifications to determine the material of all service lines and replacing lead lines when available. This work began in Fall 2023. The inventory map will be updated accordingly.

Lead Service Line Inventory Questions and Comments

Use this link to submit questions or comments.